This past month we introduced a few fresh new upgrades to the LoyalTap Merchant Panel’s functionality to give our merchants and communities an even more beautiful, robust, and useful loyalty solution. If you haven’t seen the updates firsthand yet, here’s what’s changed.
Chopping up your data can be rewarding but exhausting if you don’t know where to start or have the right tools. In this post we look at three ways you can dive into your data quickly with no extra software.
One of the most important metrics to measuring your customer retention is your retention rate. In this post we look at the importance of data in this measurement as well as the equation and calculations.
In this second of three posts on the predictive churn model, we explore the research and evaluation of collected data and starting to ask the right questions to find insights into why customers leave your company.